Privacy Policy

If you choose to receive SMS/text messages from Champ (“we,” “us,” “our”), we may collect and use certain information as described below.

What we collect

When you opt in to our SMS program, we may collect:

• Your mobile phone number
• Your name and/or basic contact details you provide (if any)
• Message interaction data (for example, delivery status, timestamps, and opt-out status)
   

How we collect it

You provide consent to receive SMS messages by:

• Providing your mobile phone number to our team in person at events or networking sessions, and confirming that you would like to receive SMS follow-up from Champ; and/or
• Requesting information or services from us where SMS communication is involved, after you have provided your number and agreed to receive text messages.
   

How we use it

We use your information only to:

• Send the SMS messages you requested or agreed to receive (for example: event follow-ups, travel/concierge service information relevant to your inquiry, appointment scheduling, trip updates, or customer support);
• Respond to your enquiries and provide customer service; and
• Maintain records of consent and message preferences.
   

No sale or marketing redistribution of your data

We do not sell, rent, trade, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or lead-generation purposes.
We may use trusted service providers solely to help deliver SMS messages or operate our communications. These providers may only use your information to perform services for us and for no other purpose.

Opt-out

You can opt out at any time by replying “STOP” to any of our messages. After you opt out, you will no longer receive SMS messages from us unless you opt in again.

Help

For help, please contact us at:

• Email: info@thechamp.com
   

Message frequency & charges

Message frequency may vary depending on your interactions with us. Standard message and data rates may apply based on your mobile carrier plan.

Data security & retention

We take reasonable steps to protect your information and retain it only as long as necessary to provide services, maintain consent records, or comply with legal obligations.