Build extraordinary
experiences with us.

Key Responsibilities

• Plan and curate unique travel experiences and itineraries for clients
• Suggest travel options tailored to clients' tastes and preferences
• Develop and maintain strong client relationships, anticipating their needs proactively
• Provide high-quality personal customer service, exceeding client expectations
• Manage ad hoc requests — dinner reservations, arrangements, personal shopping
• Coordinate and plan events, ensuring seamless execution of special occasions
• Stay informed about the latest industry news and trends

Qualifications

• Proven experience in travel planning and concierge services
• Exceptional organizational skills and attention to detail
• Strong interpersonal and communication skills
• Team-oriented mindset with ability to adapt quickly
• Knowledge of industry trends and a passion for delivering unparalleled experiences
• Good command of both English and Cantonese
• Overnight shift in the Hong Kong time zone to support clients round-the-clock

Executive & Business Support

• Manage leadership calendars, meetings, reminders, and priorities
• Coordinate scheduling across time zones (Asia / Europe / North America)
• Handle email communication and follow-ups
• Prepare meeting agendas, notes, and action items
• Track deadlines and ensure tasks are completed on time
• Assist with research, documentation, reports, and presentations
• Handle confidential information with discretion and professionalism

Personal & Lifestyle Support

• Arrange personal appointments (medical, wellness, home services)
• Assist with personal travel planning, bookings, and itinerary coordination
• Coordinate personal errands and requests remotely
• Help manage personal admin tasks (subscriptions, reminders, bill tracking)

Requirements

• Experience as an Executive Assistant / Personal Assistant / Operations Assistant
• Strong time management and follow-through
• Comfortable coordinating across multiple time zones
• Availability for overnight work based on leadership schedule
• Proficient in Microsoft Office / Microsoft 365
• Familiar with communication tools (Microsoft Teams / Zoom / WhatsApp)

Nice to Have

• Experience supporting founders or senior executives
• Background in travel, luxury hospitality, or concierge services
• Experience using CRM or project tools (Zoho CRM / Ninety / Notion)

Responsibilities

• Issue invoices, debit/credit notes, and receipts to clients and corporate accounts
• Handle vendor bills and ensure timely payment processing
• Check and verify bills, payment requests, and supporting documents
• Support Accounts Payable (AP) and Accounts Receivable (AR) processes
• Maintain accurate accounting records, filing, and documentation
• Assist with reconciliations and basic financial reporting
• Support month-end closing tasks and coordinate with external accountant
• Assist with general administrative duties related to finance operations

Requirements

• Diploma or above in Accounting / Finance / Business Administration or related field
• 1–3 years of relevant accounting/finance support experience (fresh graduates with internship experience welcome)
• Strong English communication skills (spoken and written)
• Familiar with invoicing, billing, and basic bookkeeping
• Strong attention to detail, responsible, and well-organized
• Proficiency in Microsoft Excel and Google Sheets
• Able to work under deadlines and manage multiple tasks

Nice to Have

• Experience with accounting software (e.g. Zoho Books)